Return & Exchange Policy
Welcome to Vanguard Books. We want to ensure you're fully satisfied with your purchase. If you're not completely happy, please review our return and refund policy below.
Return Window
Customers can return books within 24 hours of receiving their order.
Eligibility
To be eligible for a return, books must be in their original condition with all tags and packaging intact, and unused.
Return Process
Customers can initiate a return by contacting our customer service team via email or WhatsApp. We'll provide a return shipping label or instructions on how to proceed with the return.
Refund Options
Cash Refunds are not allowed. Customers can buy any book(s) of same value.
Return Shipping Costs
Customer will bear the cost of return shipping.
Special Considerations
Damaged or Faulty Books: We'll provide a replacement for books that are damaged or faulty.
Incorrect Book: If the wrong book is shipped, we'll provide a replacement.
Contact Information
For any questions or concerns about returns and refunds, customers can reach out to us via email or WhatsApp.
