THE REAL-TIME CONTACT CENTER
STRATEGIES, TACTICS, AND TECHNOLOGIES FOR BUILDING A PROFITABLE SERVICE AND SALES OPERATION
By
DONNA FLUSS
Regular price
Rs.8,915
Description
Book Details
- ISBN: 9780814472569
- Categories:
- Format: Hardback
- Publication Date: 2005
- Number of Pages: 221
- Author:
- Publisher: AMACOM
- Language: English
- Weight: 0.42 g
