THE SUNDAY TIMES: MAKE THAT CALL!
Regular price
Rs.525
Description
Iain Maitland's popular guide is designed to ensure that every call made to or from a company enhances its image and gives a positive impression. It shows how to tackle each call with professionalism and style, providing action checklists and summaries and giving no fewer than 101 sample conversations. From dealing with unwanted callers through speaking to customers and suppliers to teleselling, it will prove invaluable to anyone who must make or receive tricky telephone calls.
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Book Details
- ISBN: 8175541318
- Categories:
- Format: Paperback
- Publication Date: 2005
- Number of Pages: 168
- Author:
- Publisher: KOGAN PAGE
- Language: English
- Weight: 0.28 g
